Returns

Refunds & Exchanges

Due to the current COVID-19 pandemic, we are temporarily suspending all product returns. This policy change is in place to protect both employees and customers from the additional risk of contamination from returned products. We apologize for the inconvenience.

Please contact customer service at (866) 376-4950 or support@mycaresupplies.com if you have any questions. 

For defective returns, please refer to the manufacturer’s warranty (see below) included with the product or as detailed in the product’s description on our Website.

Manufacturer’s Warranty and Disclaimers. We do not manufacture or control any of the products or services offered on our Website. The availability of products or services through our Website does not indicate an affiliation with or endorsement of any product, service or manufacturer. Accordingly, we do not provide any warranties with respect to the products or services offered on our Website. However, the products and services offered on our Website are covered by the manufacturer’s warranty as detailed in the product’s description on our Website and included with the product. To obtain warranty service for defective products, please follow the instructions included in the manufacturer’s warranty.

Cancellations

All orders are processed to our warehouse for shipping immediately and cannot be canceled or changed.